Transolid Builders and Development Corporation respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit transolidbuilders.com, contact us, submit an enquiry, request a quotation or otherwise interact with us.

This Privacy Policy is intended to comply with Republic Act No. 10173, also known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission of the Philippines.

1. Who we are

Transolid Builders and Development Corporation is a construction and development company based in the Philippines.

For the purposes of applicable data privacy laws, Transolid Builders and Development Corporation acts as the personal information controller for personal information collected through this website and our business operations.

2. Information we may collect

Information you provide directly

Depending on how you interact with us, we may collect:

• Your name
• Email address
• Telephone or mobile number
• Home, business or project address
• Company or organisation name
• Details about your proposed construction, renovation or development project
• Property, site or location information
• Preferred budget, timeframe or project requirements
• Messages, documents, plans, photographs or files you send to us
• Information contained in quotation requests, applications or business correspondence
• Other information you voluntarily provide

Please avoid submitting sensitive personal information through our website unless it is necessary and specifically requested.

Information collected automatically

When you access our website, certain technical information may be collected automatically, including:

• Your Internet Protocol address
• Browser type and version
• Device type and operating system
• Pages visited
• Date and time of access
• Referring website
• Approximate geographic location
• Interactions with website features

This information may be collected through server logs, cookies, analytics tools and similar technologies.

3. How we collect personal information

We may collect personal information when you:

• Complete an enquiry or contact form
• Request a quotation, consultation or project assessment
• Communicate with us by email, telephone, messaging service or social media
• Provide plans, photographs or project information
• Apply for employment, subcontracting or supplier opportunities
• Enter into a contract or business arrangement with us
• Visit or interact with our website
• Otherwise deal with Transolid Builders and Development Corporation

We may also receive information from authorised representatives, clients, contractors, suppliers, consultants, government agencies or publicly available sources when permitted by law.

4. Why we process your information

We may collect and process personal information to:

• Respond to enquiries and requests
• Assess proposed projects
• Prepare quotations, estimates, proposals and contracts
• Arrange meetings, consultations or site inspections
• Communicate regarding construction or development services
• Perform contractual and project obligations
• Manage relationships with clients, contractors, consultants and suppliers
• Process payments, invoices and accounting records
• Assess employment or subcontracting applications
• Improve our website, services and customer experience
• Maintain website security and prevent fraud or misuse
• Comply with legal, regulatory, tax, accounting and reporting obligations
• Establish, exercise or defend legal claims
• Carry out other purposes compatible with the purpose for which the information was collected

Where required by law, we will obtain your consent before processing your personal information.

5. Legal bases for processing

We process personal information only when there is a lawful basis for doing so. Depending on the circumstances, processing may be based on:

• Your consent
• The performance of a contract or steps taken at your request before entering into a contract
• Compliance with a legal obligation
• Protection of your lawful rights and interests
• Our legitimate business interests, provided these do not override your fundamental rights and freedoms
• Another lawful basis permitted under Philippine law

You may withdraw your consent at any time when processing is based on consent. Withdrawal will not affect processing lawfully carried out before your consent was withdrawn.

6. Cookies and similar technologies

Our website may use cookies and similar technologies to:

• Enable essential website functions
• Remember user preferences
• Understand how visitors use the website
• Measure website traffic and performance
• Improve website security
• Support embedded content or third-party services

Some cookies are necessary for the website to operate. Other cookies, including analytics or marketing cookies, may require your consent.

You may manage or block cookies through your browser settings. Blocking certain cookies may affect the operation of some website features.

7. Analytics and third-party services

We may use third-party services to host, maintain, secure, analyse or improve our website. These may include:

• Website hosting providers
• Website content management systems
• Security and spam-prevention services
• Website analytics services
• Email and contact-form services
• Cloud storage providers
• Social media platforms
• Mapping or location services
• Professional advisers and technology providers

These providers may process limited personal or technical information on our behalf. We require service providers to handle information only for authorised purposes and to use appropriate security safeguards.

Third-party services may have their own privacy policies, which we encourage you to review.

8. When we may disclose information

We do not sell or rent your personal information.

We may disclose personal information to:

• Our authorised officers, employees and representatives
• Contractors, subcontractors, architects, engineers and consultants involved in a project
• Suppliers and service providers
• Website hosting, information technology and security providers
• Accountants, auditors, insurers, banks and professional advisers
• Government departments, regulators, courts or law-enforcement authorities
• Parties involved in a business reorganisation, merger, sale or transfer
• Other persons when authorised by you or when permitted or required by law

We disclose only the information reasonably necessary for the relevant purpose.

9. International data transfers

Some website, cloud, email, analytics or technology service providers may store or process information outside the Philippines.

When personal information is transferred or accessed outside the Philippines, we take reasonable steps to ensure it remains protected and is handled in accordance with applicable data privacy requirements.

10. How we protect personal information

We use reasonable and appropriate organisational, physical and technical measures to protect personal information against:

• Accidental or unlawful destruction
• Loss or alteration
• Unauthorised access
• Unauthorised disclosure
• Misuse
• Other unlawful processing

These measures may include access restrictions, password protection, secure hosting, software updates, backups, confidentiality requirements and security monitoring.

No website, electronic transmission or storage system is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

11. Data retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your enquiry
• Assess or complete a project
• Fulfil a contract
• Maintain appropriate business and transaction records
• Comply with legal, tax, accounting, regulatory or warranty requirements
• Resolve disputes
• Establish, exercise or defend legal claims

When information is no longer required, we will securely delete, anonymise or dispose of it, subject to applicable record-retention obligations.

12. Your rights

Subject to the conditions and limitations under applicable law, you may have the right to:

• Be informed about the collection and processing of your personal information
• Access personal information held about you
• Object to certain types of processing
• Correct inaccurate, incomplete or outdated information
• Request the erasure or blocking of information that is unlawfully processed or no longer required
• Withdraw consent where processing is based on consent
• Obtain a copy of your information in an electronic or structured format where applicable
• Claim compensation for damage caused by unlawful processing
• Lodge a complaint with the National Privacy Commission

To exercise any of these rights, contact us using the details provided below. We may request information necessary to verify your identity before acting on your request.

13. Children’s privacy

Our website and construction services are not directed primarily at children.

We do not knowingly collect personal information from children without appropriate authority or consent from a parent or legal guardian. If you believe that a child has provided personal information to us without proper consent, please contact us.

14. Links to other websites

Our website may contain links to websites, social media pages or online services operated by third parties.

We are not responsible for the content, security or privacy practices of external websites. Visiting a third-party website is subject to that party’s own terms and privacy policy.

15. Photographs and project information

Transolid Builders and Development Corporation may photograph completed or ongoing projects for documentation, portfolio, promotional or educational purposes.

Where photographs may identify a client, property owner, resident, employee or other individual, we will obtain appropriate permission when required. We will take reasonable steps not to publish private addresses, confidential plans or identifying details without authority.

Clients may contact us if they have concerns about the publication of a project photograph or related information.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our website or business operations
• The information we collect
• Our service providers
• Applicable laws or regulatory guidance
• Our security and privacy practices

The revised version will be published on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

17. Contact us

For questions, requests or concerns about this Privacy Policy or the handling of your personal information, contact:

Please include sufficient information for us to understand and respond to your concern.

You may also contact or file a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.